Frequently Asked Questions
When do I get access to the course content?
You will get immediate access to modules 1, 2, and 3. After that, the next modules are released one month later. There are 5 modules rolled out over a span of 3 months. However, you can go at your own pace. You don't have to finish within that 3 months. You get lifetime access.
What if I'm not happy with the course?
We hope you will be delighted with the course. However, if you are unhappy with your purchase, we offer a 30 day risk free trial period. We can provide a refund within 30 days of the date of purchase.
Couldn't I learn from a friend or family member?
There are many ways to learn mahjong. You can learn from friends, family members, a local organization, seniors group, or from university club. You can also watch multiple videos online to access lessons, often for free. We offer our courses as another option, perhaps even in addition to your chosen method.
We built our course in response to our experience in teaching others, and our research into the problems people encounter when learning how to play mahjong. Sometimes people struggle to learn from family or friends. Sometimes organizations or groups may not include you if you are not at a certain level yet. We want to offer a way to learn how to play mahjong from the comfort of your own home, where you can take your time to learn, and go at your own pace.
How much time will the course take to complete?
The Quick Start Method is delivered over a 3 month period. However, you can take as long as you need. You have lifetime access to the course.
Hong Kong style mahjong? Do I have to be from Hong Kong to learn how to play?
Not at all. This style can be played by anyone from anywhere.
Do I need to be able to read Chinese characters?
English is the main language for the course.
Does the course include subtitles in Chinese or any other language?
We are working on providing some translations in Cantonese and in both simplified and traditional characters, but the translations are not up at the moment. However, with your lifetime access to the course you will get access to any upgrades we do to the lessons. If we add in subtitles or opt to provide additional materials to be included in the course, you will get free access to those as soon as they become available.
We would like to eventually offer our courses and our books translated into Cantonese, Mandarin, French, Japanese, Spanish, Portuguese and in other languages that our customers request.
Can I learn at my own pace?
Yes! You get lifetime access to the course so you can learn and practice at your own pace. The lessons are all online, short, and available 24/7, so you can move through them as quickly or slowly as you want.
Can I go back through the lessons I’ve completed?
Absolutely! You can go back through your lessons as many times as you want.
Will I only be able to play Hong Kong Style Mahjong?
While we guide you through Hong Kong-style Mahjong, the skills you learn enable you to play any style of Mahjong with speed and confidence. You will notice in the beginning of each lesson that we specify what style that lesson pertains to. It will either say:
- This lesson builds skills for any style of mahjong – you can apply these skills to any style of mahjong
- This lesson is based on the Hong Kong style of mahjong – you can still learn these skills, when you play a different style of mahjong you just transfer your knowledge and change some elements to apply to whatever style you are playing